Hikvision Dvr Firmware Upgrade
Information security is a critical aspect of a secure video surveillance solution. Hikvision is dedicated to providing our customers and end users with the tools they need to ensure a secure system. It’s very important to incorporate best practices, such as regularly upgrading your firmware, as the foundation of a secure system. This video will walk you through the steps of upgrading the firmware on your Hikvision DVR or NVR. Technical Support - Downloads: Still haven’t subscribed to Hikvision on YouTube? ►► CONNECT WITH HIKVISION Web: Twitter: Facebook: Instagram: LinkedIn: ABOUT HIKVISION Hikvision is the world's No.1 provider of video surveillance products & solutions.
Upgrading the Firmware on the Hikvision DVR and NVR.
CCTVBrands Supports posted this on May 24, 2016. To upgrade the firmware of a Hikvision DVR/NVR, first download the appropriate firmware. By downloading the firmware from this web page you are agreeing to Hikvision's Software User License Agreeement. DVR with firmware v3.1.15 or higher. I have a DS-2CD8253F-EI camera running the V5.0.8 130930 firmware. I upgraded once before to that firmware. I tried to upgrade to a newer firmware (5.1.0) which shows.
Hello, I have an old DVR which I tried to upgrade to the latest firmware. I requested the firmware for my device from a representative of the company and it was sent to me via email. I unzipped the file, copied it on a USB stick and flash it on my DVR through it's interface. The process completed successfully and the DVR rebooted.
Since then DVR is in a constant boot loop. I tried unplugging the cameras, booting it up without the hdd installed, removing the battery from the main board so that it will reset to factory settings, used a power supply from a friend that has a working DVR but nothing worked. I went from a functional device to a device I can no longer use. Please find the link to the firmware provided as well as a short video I made that illustrates the exact process of the boot loop. Firmware: Video: PS: please lower your audio level while watching the video because the dvr speaker beeps very loud. Boot loops are built into the firmware and can be triggered by many things - you'd only be able to know what by connecting to the serial console of the DVR.
Common on the newer NVRs are trying to put EN firmware on a CN device, for example. This is the 'official' firmware - which may well be the same as that which your seller supplied - same rev and build date, not sure about the language though. It may be worth trying it with the tftp updater.edit. But here is some older firmware that the readme.txt suggests would fit your model - may be worth trying. Thank you for your reply. The 'official' firmware is the same as the one I flashed on the device, including language (verified with hiktools- EN/ML). I tried the tftp updater but it did not work, it only showed 'TFTP server initialize' ( I did change the computer IP to 192.0.0.128 and connected it directly to the ethernet port on the device).
I read on the forums that the TFTP update utility has some issues with windows 10 and unfortunately the computer I tried it on has windows 10, as well as all the other computers that I have available. I will give it a shot with the older firmware, see if that is of any help. I am not sure how I can connect to the serial console of the DVR but I am willing to give it a try if you can help me with some advice. I do not know if I have a CN device and not sure how I can find this out but the odds of it being CN are small, in my opinion, since the device was bought from a local retailer in my country (Romania, Europe) At the moment I am also awaiting a response from hikvision support regarding this issue.
I will post here if I receive any helpful answer. This was a useful post on the components needed to connect to a serial console: The assumption is that your 'classic' DVR has such a facility. Yes, the tftp updater has been known to be troublesome under Win10.
And also when directly connected - just with both wired as normal to your switch or router should work OK. But changing the firmware being offered won't fix an inability to connect to the tftp updater. Worth checking the firewall rules - it needs inbound allow for tftpserve.exe public and private, UDP and TCP. Sorry for taking this long to report back. I ordered multiple RS232 to USB cables to try it with my device since it has a RS232 directly on the back. I followed the guide from this link Unfortunately with both my PL2303 chip RS232 to USB adapter as well as my CH340 chip adapter when booting up the device nothig was diplayed in the console in putty.
I followed the guide and set the COM port parameters accordingly and tried on both windows 10 and windows xp with different drivers for the adapters but nothing happened, the console did not display any boot log but it did behave the same (boot loop). If anyone has some other advice for me to follow I will be forever grateful. I am certain the unit is DS-7204HVI-ST.
The chance to have flashed a different firmware is slim to none since the update file was provided to me directly via email from one of the representatives of the company after providing the S/N of the device ( DS-7204HVI-STAAWR401842973WCVU). Also after updating the device showed and update successful message and only after this went into the boot loop. After encountering this issue I asked the representative to confirm that the update file he sent was the correct one for my device.
Dvr Firmware Update
The reason for updating was that I was encountering issues with the Hik-Online service and the representatives of the company confirmed that this update will fix those issues. At the moment I am thinking that maybe there was an intermediate, mandatory firmware that needed to be flashed and I could not update my device directly from my firmware to the latest one (the firmware version on my unit was 1.0.2 and the provided firmware version was 1.3.2). Having said that, I still can not explain myself why the connection via RS232 showed nothing in the console, no boot log, nothing.